FAQ

 

What is Unsolved Mysteries?

Unsolved Mysteries is a live Escape Room experience. We specialize in unique and thrilling, heavily themed puzzle solving adventures. Our brave guests are locked inside of a story with the goal of discovering clues and unraveling secrets to solve their way to safety.

What is an escape room?

An escape room is an immersive, interactive experience where guests are locked in a room filled with puzzles, clues, and hidden items, with one goal in mind: ESCAPE! Or in our case, SURVIVE! If you would like a more detailed description, check out our blog post on the subject!

Is this scary?

Yes and No. Our focus is to create an immersive and fun, puzzle-driven experience for our guests. That being said, the stories we tell through our games contain horror elements and can be considered frightening or upsetting. We don’t rely on cheap jump-scares or shock-factors. We instead create a creeping sense of unease, that anything may happen when you walk into the dark.

What if I get too scared?

If at any time during your experience, you no longer wish to participate, you are welcome to leave your game. We pride ourselves on our empathetic and kind staff who are prepared to assist with any spooked guests. Please note that no refunds or reschedules will be available to guests who tap out of their experience.

Where are we located?

We are located within the grounds of Fort Amherst.  Our games are housed within the Redoubt Guardhouse, which is at the top of Fort Amherst.  You will not be able to enter or exit the fort via the main gates after dark, therefore use the postcode below to go to Maxwell Road and enter via the top gates.

Where do we park?

We have parking on site, directly outside our location.  ENTER ME7 5SQ into your SATNAV.   You can park on Maxwell Road.

When should we arrive?

Please arrive 15 MINUTES BEFORE YOUR SCHEDULED START TIME. This is NECESSARY time that must be allotted for pregame preparations. DO NOT BE LATE, if you arrive after your start time, you may have your game slot forfeited and will not be refunded or rescheduled.

Do the actors touch me?

Yes, we have actors inside AND outside the rooms. The actors will not touch you. NO, you may not touch them. ANY touching or abusing of the actors (verbal, physical, or otherwise) will result in an immediate Game Over and you will be asked to leave the premises.

Get IN touch

robert@unsolvedmysteriesescaperooms.com

01634 775240

 

Unsolved Mysteries Escape Rooms

Redoubt Guardhouse,

Fort Amherst,

Dock Road,

Chatham,

Kent.

ME4 4UB

Visit Us

We are located at the top of Fort Amherst within the Redoubt Guardhouse

Opening Hours

Monday – 10am – 10pm

Tuesday WE ARE CLOSED

Wed – Sun: 10am – 10pm